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Oak RecordX standard edition capable of recording 30 channels

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Availability: In stock

£7,995.00

Quick Overview

We will provide you with a pc, RecordX standard edition usb unit including software together with installation and training.

This is everything you need to be able to record calls on up to 30 channels of ISDN30.

Oak RecordX standard edition capable of recording 30 channels

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Description

Introducing recordX Call Recording

Award winning recordX is a comprehensive extension and line side call recording solution packed with innovative features to search, record, play and archive telephone calls. Leading edge web technologies ensure that recordX is the most powerful yet easiest to use solution available today.

Whether you need to capture and retrieve recordings for regulatory compliance, or for business improvement through higher levels of customer satisfaction, recordX meets all your needs. It works with all technologies - ISDN, SIP and VoIP - in whatever combination you have chosen.

Resolve Disputes

Find calls quickly and email an extract to your client to confirm contract details.

Demonstrate Compliance

Show that FSA & PCI DSS call recording rules have been followed.

Monitor Quality

Review recordings to ensure that clients have been dealt with professionally.

Improve Performance

Work with staff to develop their telephone and telesales techniques.

Additional Information

Annual Support No

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